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Delivery as a factor of success

Deliveries are becoming a decisive factor in e-commerce. Here you can learn how to adapt your logistics to the needs of your customers.

5
minutes of reading time

Satisfied customers through retention marketing

Customer loyalty: customers happy, companies happy. How can you make your customers happier and bind them to your company in the long term? Find out here.

5
minutes of reading time

Post Purchase Communication: Small, but wow!

Post-purchase communication: the key to loyal customers. And to a better customer experience. And to returning buyers. And...

7
minutes of reading time

This is how you inspire with your deliveries

Customer demands on parcel shipping are constantly increasing. Customers want express deliveries that are flexible and traceable and do not harm the environment.

4
minutes of reading time

What the retail trade can still do now

The retail sector is facing a major challenge: lockdown! Find out here how it can still save itself!

Other articles

3
minutes of reading time

Faces @ Delivery Green: Heiko

from
Anna Kollmer

Heiko set out to accomplish a Heikoles task: to successfully build a Customer Happiness Team. And he has done it! Here you can find out how Heiko came to Liefergrün and what makes working in Customer Happiness so special!

5
minutes of reading time

Faces @Delivery Green: Steffen

from
Celine Becherer

Steffen, 29, has been with Liefergrün since July 2022 and is employed as Head of Sales - he enriches the team with his experience and in-depth knowledge.

4
minutes of reading time

Faces @Delivery Green: Marten

from
Celine Becherer

Marten, 26, joined Liefergrün in April 2021 and is our employee #4. He also started as a student and is now an Account Executive in Sales. He is responsible for acquiring new partners and initiating collaborations.

3
minutes of reading time

Faces @DeliveryGreen: Sascha

from
Celine Becherer

"Be the change you want to see in this world" - that is Sascha Sauer's motto. He has been Managing Director CEE in Vienna since September 2022 and enriches Liefergrün with his many years of experience in the logistics industry.

3
minutes of reading time

Faces @DeliveryGreen: Anne

from
Celine Becherer

Anne is Talent Acquisition Manager at Liefergrün and makes sure that new and great people enrich the team at Liefergrün. She comes from Recklinghausen, previously tried her hand at studying law for two years, then completed a dual study program at Thalia and worked there as a training manager. A year ago, she decided to join Liefergrün. 

5
minutes of reading time

Sustainable online stores: Long a must

from
Jaqueline Hofstädter

Anyone who has an online store knows that there is no way around sustainability. How can you become more sustainable and win new customers? Find out when you read on...

Green supply chain as a competitive factor. Companies need a strategy for more sustainability in the supply chain. How the change succeeds.

3
minutes of reading time

Interview with Niemah

from
Celine Becherer

Niemah Reuning, 25 years old, has lived in Münster for 6 years and completed his Master's degree in Marketing in Brand Management in July this summer. In the meantime, he has been with Liefergrün for 1 ½ years and has now started full-time at Liefergrün in August 2022.

7
minutes of reading time

Strengthening customer loyalty with the right returns process

from
Jaqueline Hofstädter

Making the right return has never been easier. Learn how to retain customers and manage returns here.

7
minutes of reading time

Understanding and living sustainability

from
Celine Becherer

Sustainability is on everyone's lips. What it means. Why sustainable action is important. What each individual can do.

5
minutes of reading time

What does sustainable logistics mean?

from
Jaqueline Hofstädter

Sustainable logistics? An absolute all-rounder! Protects the environment, makes business more efficient and benefits your company. Interested?

8
minutes of reading time

Sustainable companies are more successful: rethinking pays off

from
Celine Becherer

Sustainable companies are more successful. They attract and retain customers, employees and donors more easily. This pays off.

8
minutes of reading time

Sustainable supply chain: Yes, it's worth it.

from
Jaqueline Hofstädter

Sustainable supply chains are so in. We don't want to say anything, but: If you don't steer towards a sustainable supply chain now, you will regret it later... We help!

7
minutes of reading time

With ship-from-store to happy customers

from
Jaqueline Hofstädter

More satisfied customers thanks to ship-from-store? Go! If you want to deliver sustainably AND make your customers happy, you should urgently consider Ship-from-Store...

7
minutes of reading time

The last mile: Why so important?

from
Jaqueline Hofstädter

Neglecting the last mile? That would be fatal. After all, it is responsible for the majority of transport costs and emissions. Fortunately, we have the solution...

7
minutes of reading time

CO2 offsetting in logistics: What's the real point?

from
Jaqueline Hofstädter

"We offset all our CO2!" - sounds good at first. But how good is it really? What are the benefits of offsetting? And: Isn't avoidance perhaps the better solution after all?

7
minutes of reading time

Environmental sin online shopping? How harmful returns really are

from
Antonia Brakebush

Online retailing is inconceivable without returns. That's why smart and, above all, green solutions are needed to actively work on an environmentally friendly returns process.

6
minutes of reading time

Microhubs: The salvation of e-commerce?

from
Jaqueline Hofstädter

Microhubs, micro-depots, inner-city interim storage facilities... the innovation has many names - and just as many advantages. Microhubs are interfaces designed to make the last mile even more pleasant, sustainable and simply better. 

8
minutes of reading time

Clear the stage for the newcomers!

from
Jaqueline Hofstädter

Parcel logistics needs innovations to be able to master the major challenges facing the industry. The newcomers are waiting in the wings and are ready to inspire customers and protect the environment with innovative solutions.

Sustainable shipping service providers are more in demand than ever. How (and with whom) you can send your packages emission-free? Find out here.

7
minutes of reading time

Sustainable inner-city logistics - how does it work?

from
Jaqueline Hofstädter

Parcel delivery plays a crucial role in the fight against the climate crisis. Here you can find out how to send your parcels sustainably!

7
minutes of reading time

How can e-commerce become more sustainable? 

from
Jaqueline Hofstädter

In this article, you'll learn how sustainability can be implemented in 5 simple steps in any e-commerce.

8
minutes of reading time

Why is sustainability important as a brand?

from
Jaqueline Hofstädter

Positioning yourself as a sustainable brand is important and is becoming more and more important. Learn more here!

Delivery as a service is a business model and stands for service-oriented performance with a full focus on the customer. Learn more here!

4
minutes of reading time

How the cargo bike wins the last mile

from
Anna Kollmer

Delivery by cargo bike gives every trader the opportunity to offer a sustainable and environmentally friendly delivery service!

4
minutes of reading time

Conventional carriers do not meet requirements

from
Anna Kollmer

Today's customers have high expectations of a shipping company. Here you will learn how you can easily meet the expectations!

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